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Written by Binod Nepal
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Thursday, 24 May 2007 |
To provide the answers you need quickly and efficiently, the Planet Earth Solutions’ technical support staff needs some information about your computer and your software. Please have this information ready when you call (paid service members only):
- Program name and version number
- Computer brand and model
- Any additional hardware or peripherals connected to your computer
- Operating system type and version numbers
- Network name, operating system, and version
- Network card installed, where applicable
- Modem manufacturer, model, and bits-per-second rate, where applicable
- Relevant browsers or applications and their version numbers, where applicable
- How to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions
- Information needed to contact you by voice, fax, or e-mail.
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Written by Binod Nepal
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Thursday, 24 May 2007 |
- Incorrect configuration of SMTP Server may lead inconvenience on sending exception reports online.
- Incorrect modeling of database software and application software may lead to false readings on Final Accounts.
- Text and typography fonts are not developed by us and you are free to use your choice of fonts regardless of what font we have provided, we do not guarantee the best outlook and appearance of software on all font faces and sizes.
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Last Updated ( Wednesday, 24 October 2007 )
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Written by Binod Nepal
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Thursday, 24 May 2007 |
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There are minimum system requirements that must be met to install and use The minimum system requirements are as follows: |
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Last Updated ( Wednesday, 24 October 2007 )
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Read more...
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Written by Binod Nepal
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Thursday, 24 May 2007 |
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It depends upon how you take things. If service is the matter, we are here to serve you online. We frequently release updates every few days and you can have a look on our web site as well. This way, you will be certainly getting the return of investment. For your kind information, we do charge a little amount for service. It makes us work smoothly on your part; and guarantees our well-being against your satisfaction. |
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Last Updated ( Wednesday, 24 October 2007 )
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Written by Binod Nepal
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Thursday, 24 May 2007 |
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No, it does not actually cost you double. For additional stations, you just have to pay 20% of the software rate. For example, if the cost of the software for one PC is $1000; you can have it on 2 computers for $1200, 3 computers for $1400, and so on. |
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Last Updated ( Wednesday, 24 October 2007 )
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Written by Binod Nepal
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Thursday, 24 May 2007 |
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After a year, if you want to stay passive and not pay the service amount, you’re free to use the software for no more cost at all. But we do not eloquently take your response or not respond to your requirements. |
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Last Updated ( Wednesday, 24 October 2007 )
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FAQs 
